GMB backlash: Patsy Palmer ‘addict’ row sparks over 100 Ofcom complaints

GMB: Patsy Palmer refuses to do interview and shuts laptop

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During last Wednesday’s Good Morning Britain, Patsy Palmer “did a Piers Morgan” and quit the interview with Susanna Reid and Ben Shephard early, when she saw the words “addict to wellness guru” appear on the bottom of the screen. It has now been confirmed that the segment prompted 144 unhappy viewers to complain to TV watchdog Ofcom.

A spokesperson for Ofcom told Express.co.uk that the majority of complaints made about the episode were from viewers who “objected to the labelling of Patsy Palmer as an ‘addict’.

Patsy, who was on the ITV programme to talk about her wellness brand Good & Proper, decided to cut the interview short because of what the tagline read at the bottom of the screen.

“You know what actually, I do not want to do this interview because I don’t even want to look at what it says at the bottom of the screen,” she told hosts Ben and Susanna.

“So I’m just going to switch off, do a real Piers Morgan, and just say it’s not OK to have ‘Addict to wellness guru’ on the bottom of the screen.

“My issues that I had years ago, that were talked about by me, many, many years ago, and it’s over.

“So I’m not going to talk to you,” she added before closing her laptop.

Ben and Susanna, who were both taken aback by Patsy’s abrupt exit, went on to apologise for any offence caused.

“Huge apologies it was not our intention to upset you,” Ben said afterwards. “That’s obviously a quote from Patsy’s book and she’s talked about it in the past.

“It certainly wasn’t our intention to upset Patsy we were keen to talk to her.”

“I had no idea that was on the screen,” Susanna remarked and Ben added: “Her wellness brand she’s promoting as well.”

“That’s a terrible shame, our apologies to Patsy and she’s entitled not to do the interview and we carry on,” Susanna said. 

Later on, discussing the interview, Ben quipped: “There’s a link isn’t there? I wasn’t here previously, there’s a common denominator.

“I just want to say the really important thing is our intention was never to upset Patsy Palmer. We were very keen to talk to her, Patsy has talked in the past, she’s talked in her book particularly about her addiction, her stints in rehab and now she has a wellness brand.

“She’s promoting that and it was the journey that she’s been on to get to where she is today, what she’s learnt and that’s what we mistakenly misread.”

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The former EastEnders actress took to social media promptly after the interview where she told her followers that she hadn’t written a book about her life in over 20 years after Ben explained that the tagline used was a quote from her own release.

“Finish it now,” the former soap star, who now lives in Malibu with her family, demanded.

She then went on to thank fans for their support following the chaotic scenes.

“Thank you for all of your kind words.

“Hopefully you will all start living your best lives from now on not from then now.”

The mum-of-four later went on to add: “Move on we are supposed to change!!!!

“It’s a human condition. Can’t you see how controlled we all are!”

Not long before her television appearance, the actress shared a selfie online and revealed that although it was morning in the UK, it was late in the evening where she was in California.

The self-confessed early bird said she had stayed up late to appear on the ITV breakfast show and was watching TV in order to stay awake.

Express.co.uk has reached out to ITV for comment.

Good Morning Britain airs daily at 6am on ITV.

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